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Level 2. New QB not working! Labels: QuickBooks Desktop. Reply Join the conversation. QuickBooks Team. I got your back, tbotzon. Let's work together and get to the bottom of this. Any additional information can help us narrow things down, In the meantime, let's download the QuickBooks Tools Hub and run the Quick Fix my Program to isolate and fix the issue.

Follow the on-screen steps to install. When the install finishes, open the tool hub on your Windows desktop. Select Program Problems. Click Quick Fix my Program. Start QuickBooks Desktop and open your data file. When everything is all set, you can utilize this article for reference in creating checks and filing your payroll taxes: Create, modify, and print checks E-file and e-pay federal forms and taxes in QuickBooks Desktop Payroll Enhanced I'm all ears if you have other follow-up questions about opening your QBDT or filling your payroll taxes.

Level Hello, tbotzon. Then, proceed with the following steps to set up your company preferences for payroll: Click Edit at the top, and then select Preferences. Then Manual Payroll. Select OK. Once it's set, you're now ready to create the manual payroll.

In the Search field, type manual payroll and press Enter on your keyboard. Select the topic Calculate payroll manually without a subscription to QuickBooks Payroll.

Under Set your company file to use the manual payroll calculations setting, click the manual payroll calculations link. Select Set my company file to use manual calculations link. When your company file is set up for manual payroll computation, QuickBooks inserts a zero amount for each payroll item associated with a tax.

Close and reopen QuickBooks Desktop. I already have a subscription set up for what it is worth. I have a subscription. Level 7. Be sure to close your QuickBooks.

Download the most recent version of the QuickBooks Tool Hub 1. Save the file where you can locate it easily. Then, open the file you downloaded QuickBooksToolHub. Follow the on-screen steps to install it. Once done, double-click the icon on your Windows desktop to open the tool.

Then, press the Quick Fix my Program button. Thanks for coming back to the Community, tbotzon. Let me help make sure you can do this task in just a few clicks. Once done, we can suppress the Desktop while starting QuickBooks. Here's how: Press and hold the Ctrl key. Double-click your QuickBooks program icon. Hold the Ctrl key until the No Company Open window shows. Then, let's suppress QuickBooks while opening a company file by following the steps below: Choose the desired company file from the No Company Open window.

Press and hold the Alt key, then tap Open. If you are prompted for your log in information, release the Alt key, then enter your user name and password. If you are not prompted for your user name and password, do not release the Alt key.

Press and hold the Alt key, then select OK. Do not release the Alt key until your file is completely open. QuickBooks will display a blank screen. If you can highlight a QuickBooks menu by just hovering your pointer to it, your company file is completely open. Tori B. Take care and have a wonderful day! Level 1. Moreover, the Community have ample of articles to help you with your Payroll tasks: Create and run your payroll. E-file and e-pay federal forms and taxes. I just went to QB Premier Checks are not printing from the bypass tray.

This is an unacceptable flaw. Please advise with some troubleshooting ideas. Candice C. Take care! Before proceeding, let me share some of the reasons why the desktop program freezes. These are the possible causes:. To move past the issue, download and install the QuickBooks Tool Hub.

This utility can resolve common errors you encounter while using QuickBooks. For detailed instructions, I still recommend following the solution shared by Tori B. Once done, close and reopen your QuickBooks.

This will resolve issues with Microsoft components that help run the desktop program. If none of these suggestions work, perform Solution 3 in this article: Solutions for when QuickBooks has stopped working. For additional resources, check the following article: QuickBooks Desktop doesn't start or won't open. It outlines the steps on how to resolve when the program will not launch correctly.

Also, this link will guide you on how to fix general issues when your company file won't open: What to do if you can't open your company file in QuickBooks Desktop. Reach out to me again if you still have concerns about opening your QuickBooks. Have a good one. It exists while users are connected.. Do not delete this file yourself. QuickBooks may not.. Working on QB desktop Updated quickbooks this am. I had an online back up prior to update and a local backup.

Only the client which was open when I updated is affected. Even backups will not open. Hello, Greenkent. I'd like to help and share some information about multi-user mode in QuickBooks Desktop. QuickBooks multi-user mode allows multiple users to collaborate on the same company file at the same time.

With that, there should only be one computer acting as a server host. You can check the details of each file path to see if it shows a different ServerIP and server Engine Name. If so, the hosting feature may have been turned on or enabled by another computer or user. I've also added this article for more information:. ND files in QuickBooks Desktop. If the issue persists, I recommend reaching our Support Team to assist you further in checking your multi-user set up.

Each license is sold separately. All copies of QuickBooks must be the same version-year. Additional fees apply when paying with a credit card, or when using optional Fast ACH and Fast Check expedite services. E-commerce integration requires an active and current version subscription of QuickBooks Pro Plus, Premier Plus or Enterprise and a separate Webgility E-commerce account subscription. E-commerce integration subscription will be billed directly from Webgility.

Your Webgility account will automatically be charged the package price on a monthly or annual basis, starting at sign up, until you cancel. To cancel your E-commerce subscription at any time, log into your Webgility account customer portal or contact Webgility customer success team at customersuccess webgility.

Your cancellation will become effective at the end of the monthly billing period and your subscription will terminate at that time. You will not receive a prorated refund; your access and subscription benefits will continue for the remainder of the billing period. Cancellation or termination of QuickBooks will not automatically cancel your Webgility subscription. QuickBooks Payments account subject to eligibility criteria, credit and application approval.

Access to features above may require download of the latest QuickBooks update. Based on the average number of days invoices were paid between October and September using the Online Invoice feature, compared to QuickBooks Payments users who did not use the Online Invoice feature. Automatic match and record of deposits and fees work with payments received from eInvoice and ACH and credit card transactions initiated within QuickBooks.

Enhanced Payroll subscription required. Pricing varies depending on the number of employees. Check stock sold separately. Plus sales tax where applicable. Based on the overall number of customers for QuickBooks Payroll products in June Instead of printing and mailing the forms, send them electronically to the appropriate agencies in QuickBooks Desktop.

Also, you can set the payment method for your scheduled Federal and State tax payments to ePay, and conveniently pay the appropriate tax agencies in QuickBooks Desktop. This is available in QuickBooks Payroll Enhanced and to selected states only. Direct deposit to W-2 employees is included, but additional fees apply for direct deposit to vendors. Licenses are available in single-user increments from 1 to 10 users or up to 40 users. Fees apply. QuickBooks Desktop Enterprise allows you to add up to one million names e.

Some performance degradation is likely as your lists approach these size thresholds. Advanced Reporting is available with all Enterprise subscriptions. Eligibility criteria may apply to certain products. When customers no longer have an active, paid subscription, they will not be eligible to receive benefits. Support hours exclude occasional downtime due to system and server maintenance, company events, observed U. Intuit reserves the right to change these hours without notice.

Terms, conditions, pricing, service, support options, and support team members are subject to change without notice. Requires an internet connection. Enterprise Diamond is sold in increments of , 20, 30, and 40 users. Enterprise Diamond is compatible with, but does not include hosting. Hosting sold separately. Enterprise Diamond is a subscription and is only available on a monthly payment plan with no annual commitment. Each month, your account will be automatically charged the agreed-upon price unless and until you cancel.

Cancel at any time by calling Intuit at , prior to your monthly renewal date. When you cancel, you will have access to Enterprise Diamond for the remainder of the month for which you have already paid. The following month, you will no longer have access to the product or any of its connected services. We will authorize your card to ensure prompt order processing, resulting in a temporary hold on your account. Based on a survey of small businesses in the US who always or frequently use QuickBooks Online from a mobile or tablet device in November Devices sold separately; data plan required.

Not all features are available on the mobile apps and mobile browser. QuickBooks Online mobile access is included with your QuickBooks Online subscription at no additional cost. Product registration required. Third Party Apps: Apps may require a third-party subscription.

Subject to additional eligibility criteria, terms, conditions, and fees. Auto Payroll: Available if setup for the company is complete. At least one employee has completed setup and has consistent payroll that qualifies for automation i. Company must complete bank verification if Employee has direct deposit as the payment method, and the first payroll must run successfully. The account must not have a hold.

Automated tax payments and filings: Automated tax payments and filing available for state and federal taxes. Enrollment in e-services is required for tax payments and filings only. Tax penalty protection: Only QuickBooks Online Payroll Elite users are eligible to receive the tax penalty protection.

Additional conditions and restrictions apply. HR support is not available to accountants who are calling on behalf of their clients. Additional fees will apply. Insurance coverage eligibility is not guaranteed, and depends solely on the rules of the insurance carrier. The insurance carrier has sole and final discretion as to the eligibility for health insurance products. Intuit is not a k plan administrator, fiduciary or other provider.

Additional k plan fees will apply. Employees may manage their contributions directly with Guideline. Admin and payroll access required to sign up for a k plan with Guideline. This non-refundable fee will be automatically added to each monthly Intuit invoice at the then-current price until you cancel.

Eligibility criteria applies to transfer active insurance policy broker of record, including insurance carrier, policy renewal date, and payment method. QuickBook Live monthly bookkeeping services: During the first month, a Live Bookkeeper provides cleanup services that start from the date of your last business tax return through the end of the calendar month of first sign-up to Live Bookkeeping.

The services provided during the first month are as follows, as applicable: update bookkeeping based on information you provide; connect bank and credit cards; categorize and update transactions up until the last tax-filing date; reconcile bank and credit card accounts with past statements, as provided by you; reconcile remaining balance sheet accounts; and run a summary report of work completed, balance sheet, and profit loss statement of YTD for cleanup period s. A Live Bookkeeper cannot begin cleaning up your past books until they receive the required supporting documentation, which your bookkeeper will request from you after your first meeting.

In some cases, your cleanup may take longer depending on timeliness of documentation and the complexity of your books. During each subsequent month, ongoing Live Bookkeeping services include: an overview of the main features of QBO; setup of customers and vendors; assistance with reports and reporting tools; setup of chart of accounts; assistance with bank connections, expense type classification, categorization, and reconciliation based on information you provide; importing of historical data; and ongoing assistance with bookkeeping practices.

Some basic bookkeeping services may not be included and will be determined by your Live Bookkeeper. The Live Bookkeeper will provide help based on the information you provide. Customers using QuickBooks Desktop products may download data from participating banks through the end of May Online services vary by participating financial institutions or other parties and may be subject to application approval, additional terms, conditions and fees.

Requires internet connection. Works only with expense receipts, not inventory item receipts. Hours exclude occasional downtime due to system and server maintenance, company events, observed U. Holidays, and events beyond our control. Access to messaging with live experts or call back support requires a QuickBooks Care Plan, and an internet connection.

Care plan is included with Plus and Enterprise subscriptions. Requires initial setup. Entire PC is limited to GB total storage which includes all 45 days of backup you have stored.

Data encrypted using AES bit encryption.